You have the right to return any product you have purchased at no cost, and you are not obliged to notify us of the reason you wish to return that product, within fourteen (14) days from the day you received it. In such case, you will only have to pay the cost of returning the products.
Please note that a return is acceptable only if:
1. you call us on +30 28310 53322, Monday-Friday, from 11:00 to 23:00, to declare the return;
2. the product has only been used once to try it on;
3. the company’s tag and the product’s labels have not been removed or damaged in any way;
4. no amendment has been made to the product whatsoever;
5. all items accompanying the product are returned, including its box, warranty and purchase receipt, as all the above are part of the product.
6. If the product comes with a gift, the gift must also be returned.
7. You must pay the return shipping costs.
8. Custom-made products may not be returned.
Please make sure that the shipped items are securely packed to avoid any damage during transport. We inform you that the company is not liable for loss or damage to the product during the returned product’s transport. In case of return, you will receive a refund within fourteen (14) days from the day you received the products at the bank account you will provide us. We inform you that our company is not liable for any damage caused to the products after they have been used, and they are not eligible for replacement in any case.